Royalty Free Music & Incredible Ways To Customize It

Customer Service and Smartsound Support

Technical Support FAQs

View some of the most common questions and technical issues on our FAQ page. If you cannot find an answer, you can email us at support@smartsound.com to create a support ticket.

Technical Support

To create a technical support ticket, please email your issue to support@smartsound.com
or click here to submit a technical support ticket online.

Email Technical Support

Customer Service

To create a customer service ticket, please email your issue to sales@smartsound.com
or click here to submit a customer service ticket online.

Email Customer Service

Available 8:30am-5pm, Pacific time, Monday-Friday

Defective Product

If you think your product is defective, please contact the technical support department. Click here to read our delivery and exchange policy.

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