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All Smartsound Albums and Singles include the Extended Music License. If you need licensing beyond what is covered by the Extended License, we can issue bespoke licensing on a per-project basis that can cover any additional distribution required. Please contact sales@smartsound.com with the details of your distribution and licensing needs to obtain a quote for a custom Widest License.

Smartsound music is unique in the fact that you can customize any song to the exact length you need it to be. Instead of downloading and storing a single audio file, you instead can create a custom audio file anytime depending on your specific needs. Our system can instantly deliver a professionally edited audio file at any given duration that you choose, each with multiple arrangement options (Variations) and mix presets (Moods). There are a few different ways you can access your purchased Smartsound music:

Download audio files directly from Smartsound.com

Audio files can be downloaded directly from the website using our online web application. Choose your track and enter the custom parameters and download the audio as a .wav, .aif, or .mp3 files.

Moving your Sound Files to another storage location

By default, the source audio files are stored in the following location:

PC: C:\ProgramData\SmartSound Software Inc\Sound Files\
Mac: Macintosh HD/Library/Application Support/SmartSound/Sound Files/

You can find this folder quickly by opening the Preferences menu, then selecting the Folders tab and clicking the Browse button. To store the sound files in a custom location, click the Add Folder button and select the folder to configure the new storage location. Use the Set Copy Destination button to set which folder new music should be installed to. You can then manually transfer the .sds files into the new folder and relaunch Sonicfire Pro and it will now locate the files from the new folder location.

Your licensing is valid and you are 100% authorized to use any purchased SmartSound music in monetized YouTube videos. Unfortunately this has been a struggle that all royalty-free music companies like us (that sell some non-exclusive content) have to deal with due to the way YouTube has created their Content ID system. The best composers usually don't want to license their music exclusively through only one company, but it is great quality content that we want to include in our library. We license the music from the composers to sell as royalty-free, but they are also allowed to sell their music through other companies that may not be royalty-free.

We "whitelist" all of our exclusive music - that is, music owned 100% by us. This music is in Content ID under our name, and no copyright claims will ever be initiated from our end. According to YouTube's Content ID guidelines, any music uploaded into Content ID must be 100% exclusively owned, but in practice this is not regulated and misattributed claims can often occur.

Usually these invalid claims can be most quickly removed by first disputing the claim through your YouTube account, and then contacting the claimant company directly. Most of them have forms or email addresses specifically for disputing YouTube claims. The system through YouTube is mostly automated, contacting the claimant directly and submitting a support ticket for review usually gets the claims cleared much faster. Include a link to the video(s) with the claims, the name of the music track used along with the composer and publisher information (if available). State that you have already purchased a valid sync license from SmartSound for the usage and request they promptly release the claim and that documentation can be provided upon request if required (it usually is not). For reference, the contact addresses for the most common claimants are:

for SourceAudio: support@sourceaudio.com
for AdRev: adrev@audiomicroinc.zendesk.com
for AdShare: claims@adshare.tv
for Getty Music: contentid@rumblefish.com

We made a video that has all of the relevant information and shows you right where to file the dispute, which you can view here If the disputes are ever denied, let us know and we will back you up and can get involved to ensure they are released, but usually it doesn't come to this. If you have any trouble getting a claim released and have already contacted the claimant and been denied or haven’t heard back, please send the same information above to support@smartsound.com.

Yes, all tracks licensed from Smartsound are 100% royalty free!

For European customers:

Certain tracks are tagged as “PRO Free". This means that this music has been specifically created to exclude control by European and other foreign nations Performance Rights Organizations (PROs). Smartsound music, even without the PRO Free designation, is almost never flagged by the European PROs so Smartsound’s music in general is quite safe to use worldwide (see license). However this option may be good for you if your distribution focus (over and above the web) will be Europe or other countries outside the U.S. and Canada. Please see our list of Smartsound PRO-Free music.