SmartSound Support: : Premiere Pro CS5-CC 2014 Plugin Problem
Premiere Pro CS5-CC 2014 Plugin Problem
Check here if you have problems with your Premiere Pro CS5.x project after installing the Sonicfire Pro 5 Premiere Pro plugin.
Back to regular version
If you notice any of the below problems opening certain Premiere Pro CS5.x or CS6 projects, updating your plugin file should correct the problem.
- If Premiere hangs or crashes when opening a legacy project or a project moved from its original storage location
- If you cannot import a .wav file
- If Sonicfire Pro appears to launch on its own when you open the project
If you believe the Sonicfire Pro plug-in may be the problem, please download and install the updated versions of the Premiere Pro plugin from this link
Close Premiere Pro, install the updated plug-in, then relaunch Premiere Pro. If you still have problems, please contact smartsound technical support at firstname.lastname@example.org.