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Cannot purchase music through Express Track
Cannot purchase music through Express Track
By admin

If you are trying to purchase a track or an album through the Express Track interface and nothing happens after you accept the License Agreeement, then you need to update the eSellerate engine. Please follow the steps below:
  1. Go to
  2. Click the Purchaser Support Page button.
  3. From the left menu, click Downloads and Reinstalls
  4. From the menu at the top of the frame underneath the page tabs, click Downloads
  5. Download the appropriate file and install it. Before running the update, make sure no SmartSound products are running.

After you install the engine updater, try making the purchase again and you should see the eSellerate windows that will process the transaction after you accept the License Agreement.

Submitted: 07/15/10

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