This excerpt from Larry Jordan's Blog article Keep Yourself Copyright Legal points out a problem that has affected many producers that have used royalty free music on YouTube. As Larry points out in his article we have put up a page in our support section to help with a YouTube content id dispute, should you have one. The current version of that page is copied below.
It’s important to note that not all tracks trigger this issue. Usually it should only happen with certain tracks that have been licensed to other parties under conflicting license conditions. SmartSound has thousands of tracks in its library, but this conflict only happens to a small percentage of them.
Since
we have non-exclusive agreements with some of our composers, they can
also sell/distribute their music through other channels that may or
may not be royalty free. However, if you purchased the music from
SmartSound or it came with one of our authorized plug-ins, it is
properly licensed for use in YouTube videos. If you received a notice
from YouTube regarding the music in your video, whether it be for a
copyright claim or for monetization purposes, please follow the steps
below so we can assist in getting the claim released.
Step
1 - Dispute the claim with YouTube
First,
if the claim only refers to copyright infringement, you can dispute
the claim directly. Reply through the proper channels that YouTube
provides, informing them that you have used Royalty-Free music from
SmartSound in your videos, and include a link to our music license in
your
response:
http://www.smartsound.com/products/licenseinfo.html
We
are working on the monetization issue and hope to update this soon
for guidance regarding that. Until then, this will help you with
copyright claims issues.
Step
2 - Email us with the appropriate information
Next,
please send an email to licensing@smartsound.com so that we can help
you address the issue. We will verify the music use and provide you
with a customized document supporting your use of SmartSound music in
your video(s). If applicable, we will also contact the 3rd party
claiming the copyright to ensure that the music is removed from their
ContentID catalog to hopefully prevent such claims in the future. In
order to process your claim, you must include the following
information in your email:
1)
A full link to your video on YouTube
-
If the claim refers to multiple videos, please include a link to each
video in question
2)
A listing of the SmartSound music tracks that were used in the
video(s)
-
If you are submitting multiple videos, we need to know what
SmartSound music was used in each video
3)
The verbiage from the YouTube claim
-
Please copy and paste the text of the YouTube claim, so that we can
ensure we are addressing the appropriate issues
4)
The name of the 3rd party company that is claiming the copyright
-
If applicable, include the company name so that we can contact them
and have them remove our royalty-free music from their ContendID
catalog
To avoid delays, please be sure to include all of this
information in your email. You will hear back from us within 1-2
business days with a customized document to support your use of
SmartSound music in your video that you can provide to YouTube.





SmartSound's soundtrack software is hands-down the best way to add custom royalty free music to your films and videos. Our patented custom length technology makes Royalty Free Music easy.